Shipping & Delivery Policy

Last Updated: 03/09/2025

At giftajoy.in, we aim to deliver your orders quickly and safely across India. Please read our Shipping & Delivery Policy carefully:

1. Shipping Charges

Shipping charges are additional, unless otherwise mentioned during promotions, offers, or on specific products.

The applicable shipping cost will be calculated and added to your total order value at checkout.

2. Delivery Timelines

Orders are usually dispatched within 2–4 working days of payment confirmation.

Delivery timelines may vary depending on your location, courier partner operations, and external factors (weather, strikes, lockdowns, etc.).

Estimated delivery time will be displayed during checkout but may differ from the actual delivery date.

3. Courier Partners

All deliveries are fulfilled through third-party courier services.

While we ensure timely dispatch, we are not liable for delays, damages, or lost shipments caused by courier/logistics partners.

Tracking details (if available) will be shared once the order is shipped.

4. Delivery Areas

We currently ship to most locations across India.

If delivery to your location is not serviceable by our courier partners, we will inform you and issue a full refund (if payment has been made).

5. Risk of Loss

Once the order is handed over to the courier partner, the risk and responsibility of delivery pass to the customer.

In case of any delivery issues, we will assist in coordinating with the courier company to resolve the matter.

6. Contact for Shipping Queries

For any questions related to shipping or delivery, please contact us:

Email: Enjoy@giftajoy.in

Phone: +91 89109 03141