Terms & Conditions

Last Updated: 03/09/2025

Welcome to giftajoy.in (“Website”). The Website is owned and operated by APPS (“Company”, “we”, “our”, “us”). By accessing or using our Website, purchasing products, or registering as a user, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these Terms, please do not use our Website.

1. General Information

Legal Entity Name: APPS

Website: https://www.giftajoy.in

Email: Enjoy@giftajoy.in

Phone: +91 89109 03141

This Website is an online store currently selling Cotton Tote Bags, Canvas Bags, Sling Bags, and related products (“Products”).

2. Eligibility

By using this Website, you confirm that you are at least 18 years of age or are using the Website under the supervision of a parent or guardian.

We reserve the right to deny access or cancel orders if misuse, fraud, or illegal activity is suspected.

3. Products & Pricing

All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

We reserve the right to change pricing, offers, discounts, and product availability at any time without prior notice.

Product images are for reference only; actual colors, design, or patterns may slightly vary.

4. Orders & Payments

Orders are accepted subject to product availability and successful payment authorization.

Payments can be made through our secure payment gateways. We do not store your card details.

Once an order is placed, you will receive an email/SMS confirmation.

5. Shipping & Delivery

We ship products pan-India. Delivery timelines may vary depending on location and logistics partners.

Any delay caused due to courier/logistics partners is beyond our control, though we will assist in tracking orders.

Risk of loss and ownership of products passes to you upon delivery.

6. Returns & Refunds

Please refer to our Return & Refund Policy available on the Website for detailed terms.

Products must be returned unused, in original packaging, and within the specified return window.

7. User Accounts & Subscriptions

To place an order or subscribe, you may be required to create an account with accurate details.

By registering or subscribing, you agree to receive promotional emails, WhatsApp messages, or text messages from us, unless you explicitly unsubscribe.

You may unsubscribe anytime using the link provided in emails or by contacting us at Enjoy@giftajoy.in.

8. Data Usage & Privacy

We value your privacy. While we may collect information such as name, email, phone number, shipping address, and browsing behavior, we do not sell or share your personal data with third parties for profit.

Collected data is used for:

Order processing and customer support

Sending promotional offers and updates

Tracking user behavior and purchase patterns to improve our services

Remarketing and advertising campaigns

For details, please review our Privacy Policy.

9. Intellectual Property

All content on this Website including text, graphics, logos, designs, and product images are the property of APPS and protected under applicable laws.

You may not copy, reproduce, distribute, or use content from this Website without prior written permission.

10. Restrictions on Use

You agree not to:

Misuse the Website for fraudulent or illegal activities.

Attempt to gain unauthorised access to servers, systems, or data.

Interfere with Website functionality or compromise security.

11. Limitation of Liability

We make every effort to ensure accurate product descriptions and smooth functioning of the Website. However, APPS shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or products purchased.

12. Indemnification

You agree to indemnify and hold harmless APPS, its employees, partners, and affiliates against any claims, losses, damages, or expenses arising out of your misuse of the Website, violation of Terms, or infringement of rights.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

14. Changes to Terms

We may update or revise these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of such changes.

15. Contact Information

For any queries, concerns, or complaints, please contact us:

Email: Enjoy@giftajoy.in

Phone: +91 89109 03141